We empower brands to listen, engage & analyse social media conversations

Let our CEO know how we can help you...

We're good at helping brands with...

Monitor social conversations

Engage in social conversations

  Analyse & audit social conversations

Working with the best Social CRM technologies in the world

SCRM Cloud solution

We’re working with the world’s leading Social CRM technologies for listening, engagement & analytics. Together with our in-house consultancy we tailor Social CRM technology solutions for your specific needs enabling departments around your organisation for today’s social consumer.  


  • SCRM Cloud offered us effective training for our Brandwatch and Hootsuite setup helping us to benefit using Social Media as an everyday business opportunity.

    Tristan Walker

    Tristan Walker

    Tristan Walker, Social Media Manager, Betclic
  • Casumo have integrated the SCRM Cloud into our CRM initiatives enabling us to do customer service outreach and monitor competitors for business intelligence.

    Razmus Svenningson, Co-founder Casmuo.com

    Razmus Svenningson, Co-founder Casmuo.com

    Razmus Svenningson, Co-founder Casmuo.com
  • The SCRM Cloud solution has enabled us to have a hawk-eye on customer conversations and be one step ahead of competition.

    Robin Karlsson

    Robin Karlsson

    Robin Karlsson, SEO & Social Media Executive, Sweden, Expekt.com

Hootsuite Enterprise certified professionals

Hootsuite Enterprise is the leading Social CRM solution for managing your company’s social media channels in a safe & secure manner across all departments in your organisation.

Hootsuite certification

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How we can help you


Strategy development

Development of customer centric Social CRM program

Technology Integration

Implementation of Social CRM software in your organisation

Industry & Brand reports

Brand and industry reporting on social conversations


Personal coaching and training

Monitoring social media buzz in iGaming

Developed together with iGaming Business, Social Monitor is our latest report and includes data from +45 sports books in English language across more than 500M sources.

Learn more about Social Monitor

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We've worked with some of the most iconic brands within their industry

Brands we've worked with

We love writing complex search queries

We’re experts in social media monitoring and with our Brandwatch technology we can deliver the reports and data that you need!

Contact us about report writing

Let us know how we can help you

Contact us

Connect with our CEO

Joakim Nilsson

Joakim Nilsson, CEO & Social CRM Strategist, SCRM Cloud Sas

Email: joakim@scrmcloud.com

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We're based in central Paris

proud sponsors of ifk paris floorball club

Supporting local winners

Founded in 1989, IFK Paris is one of France’s top floorball clubs with three leauge titles 2011, 2010 and 2009. SCRM Cloud are supporting the club and are the shirt sponsors season ’13-14. 

Like IFK Paris on Facebook

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We usually reply with 24 hours except for weekends. All emails are kept confidential and we do not span in any ways.

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