We help brands to listen, engage & analyse social media conversations

We're good at helping brands with...

Monitor social conversations

Engage in social conversations

  Analyse & audit social conversations

...let our CEO know how we can help you!

Today's consumers are social consumers

Today’s consumers are social consumers using social media to share their experiences and making better and more informed purchase decisions.

How does your brand leverage on social consumers?

Smart brands will use the fact that social consumers are talking about them online to their benefit.

That's why we built the SCRM Cloud solution




The SCRM Cloud is a complete enterprise class solution allowing teams across your organisation to monitor, analyse and engage in online social conversations.


  • Our marketing team are able to analyse social buzz generated from our marketing activities such as TV-advertising

    Razmus Sveningsson

    Razmus Sveningsson

    Co-founder at Casumo
  • With the SCRM Cloud setup in our marketing department we can monitor, analyse and engage in all iGaming industry related social conversations

    Tristan Walker

    Tristan Walker

    SEO & Social Media Manager of Betclic
  • The SCRM Cloud solution has enabled us to monitor customer conversations across all channels and be one step ahead of competition.

    Robin Karlsson

    Robin Karlsson

    Social Media Executive at Expekt.com

We build so you can work

Our expertise is in auditing and building Social CRM setups for brands like yours, so you can focus on monitoring, analysing and engaging in relevant social conversations.

How we can help you


Strategy development

Development of customer centric Social CRM program

Technology Integration

Implementation of Social CRM software in your organisation

Industry & Brand reports

Brand and industry reporting on social conversations


Personal coaching and training

Monitoring social media buzz in iGaming

Developed together with iGaming Business, Social Monitor is our latest report and includes data from +45 sports books in English language across more than 500M sources.

Learn more about Social Monitor

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We've worked with some of the most iconic brands within their industry

Brands we've worked with

Hootsuite Enterprise certified professionals

Hootsuite Enterprise is the leading Social CRM solution for managing your company’s social media channels in a safe & secure manner across all departments in your organisation.

Hootsuite certification

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Let us know how we can help you

Contact us

Connect with our CEO

Joakim Nilsson

Joakim Nilsson, CEO & Social CRM Strategist, SCRM Cloud Sas

Email: joakim@scrmcloud.com

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We're based in central Paris

proud sponsors of ifk paris floorball club

Supporting local winners

Founded in 1989, IFK Paris is one of France’s top floorball clubs with three leauge titles 2011, 2010 and 2009. SCRM Cloud are supporting the club and are the shirt sponsors season ’13-14. 

Like IFK Paris on Facebook

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We usually reply with 24 hours except for weekends. All emails are kept confidential and we do not span in any ways.

Thank you for contacting us :)

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